Replacement of spraying tap as on-call work
A broken faucet as a wake-up call! The plumber saved the day, or should we say the plumber saved the night?
It was a clear night in May. It was around half past ten when a couple from Lahti were going to bed, completely unaware of the not so pleasant surprise that awaited them. Usually when you've just gone to sleep and are woken up, you're not in the best mood. It doesn't feel very pleasant and you can get easily irritated. It's even worse if it's a technical fault that wakes you up, then it's easy to let a few frogs out of your mouth.
The couple woke up to the sound of splashing water. The husband got up and started to find out what the problem was. The sound seemed to be coming from the kitchen, "What could be making that noise?" he muttered to himself. In the kitchen he found the problem, a leaking faucet. Water was spraying everywhere from a fitting in the faucet. The man knew immediately what to do. He runs down to the basement to the main valve and turns off the water from the whole house. Now it is no longer splashing and he can start drying the kitchen with a towel. The wife had also gotten up and wondered what had happened.
"Are you looking online to see if you can still get a plumber at this time of day?" the husband asks his wife. After a while, the wife replies that she has found a place that is open 24/7 and can get a plumber on site usually within 15 minutes. The husband asks the wife to call 24 Center and a calm customer service representative answers the phone. After talking to the customer service representative for a while, the order is placed. The customer service representative promises that the plumber will be on site and fix the situation within an hour.
The plumber on site within an hour of the order
It didn't take long after the call to 24 Center for the plumber to call. The plumber tells us that he actually happens to have a new faucet with him and that the problem will be solved right away.
A little less than an hour after the call, the plumber arrived on site with the new faucet and a little after midnight the job was done as agreed. The water could be turned on again. The couple thanked the technician and said that it is much nicer to go to bed knowing that the job was done, so they don't have to think about it in the morning anymore.
Call 24 Center when you need plumbers
This problem and many others were solved thanks to 24 Center and our partners. Not all cases need to be as urgent as this, we also accept less urgent cases. For less urgent cases, you can order online or call customer service if you feel you'd rather talk to someone first. We answer the phone 24/7 and make sure you get the help you need. Call 020 74 24 70 and we will help.
If you also have a problem with plumbing at home and need a knowledgeable plumber, call 24 Center. We help you with plumbers!
