Plumbers quickly on site on Friday evening
It was an afternoon in June when a woman from Ostrobothnia was on her way home from work. It was Friday and time for the weekend. She was thinking about enjoying a lovely summer evening with friends. The woman arrived home, went to the door and into the house. Everything was not as it should be.
From downstairs there was a strange hissing sound. The woman rushed downstairs and opened the technical room door when she noticed that one of the pipes was spouting water. Her weekend mood changed to panic in an instant. The woman knew a plumber who lives nearby and tried to call him right away. The phone rang for a long time, until the call went to voicemail. It was already after five o'clock, so she assumed that no one takes care of such matters at this time of day anymore. Besides, she lived in the countryside, far from the nearest towns where the on-call technicians usually were.
She googled for plumbing companies that might be on call. She found 24 Center's number and called them right away. The customer service representative answered immediately and, after listening to the customer's case, advised to turn off the water from the main tap. The customer service representative then took the customer's information and promised to send an on-call plumber quickly to the site. The customer requested that the work be carried out neatly.
The customer waited at home for over an hour until the technician arrived. The leaking pipe was fixed and the water restarted. The stress caused by the burst pipe disappeared and the sunny summer evening could continue as usual.
24 centers invoice to the customer:
- Day work: 396,00 e (approx. 4270 kr)
- Day fee: 267,00 e (approx. 2810 kr)
- Material: 21.82 e (approx. 230 kr)
- Total: 694.82 e (approx. 7310 kr)
Feedback from the customer
According to the feedback, the customer was in a good mood after the service. She gave the level of customer service and the technician's work a rating of 10/10. The feedback written by the customer: "The service was good. The technician did his job very well. We got really good help for our urgent problem. I was a bit surprised that there is this kind of service. We didn't know about such service before but now we know. We will definitely recommend the company. It was a coincidence that we found 24 Center. I read and watch a lot of advertising too. Maybe you could think a bit more about the pricing so that it would be easier to use the service"
Call 24 Center when you need plumbers
This problem and many others were solved thanks to 24 Center and our partners. Not all cases need to be as urgent as this, we also accept less urgent cases. For less urgent cases, you can order online, but if you want, you can also call customer service if you feel you'd rather talk to someone first. We answer the phone 24/7 and make sure you get the help you need. Call us on 020 74 24 70 and we will help you.
If you also have a problem with plumbing at home and need a knowledgeable plumber, call 24 Center. We help you with plumbers!
