Media Kit
One call is enough
- getting help should be easy
The real estate technology emergency service serves you 24/7. 24 Center connects the need and the provider of real estate technology assistance quickly and easily. Thanks to the innovative platform, application and unique service process, we offer the fastest response time on the market and the most advanced customer experience in the industry.
Shortlinks
Service process
Customers call the 24 center when they have a technical problem.
The customer service agent receives the order and passes on the job. The platform finds the nearest free technician who can solve the problem.
The partner company of 24 Center receives the order via the partner app and calls the customer.
Extracts from customer feedback
I did not believe it was true .The same day I called after some hour plumber came and did the job correctly. EXCELLENT.
- Milan
Arrived on the minute right! Fast nice competent problem solver. Congratulations and thank you!
- Per
The first work went well and we look forward to continued cooperation.
- Vvs & Fastighetsservice I Växjö Ab
Was a good job nice customer she like fast service.
- Construction service Tanum Ab
Latest blogs
Vad orsakar de vanligaste avloppsstoppen som kräver spolbil?
Fett, våtservetter och avlagringar är de vanligaste bovarna – lär dig förebygga kostsamma avloppsstopp.
How quickly can an electrician arrive in an emergency?
Electrical emergencies require a quick response – learn about wait times and safety precautions while you wait.
What does an electrician do when there's an electrical problem?
Learn how electricians systematically diagnose and fix common electrical problems using professional tools and safe methods.
Vad orsakar de vanligaste avloppsstoppen som kräver spolbil?
Fett, våtservetter och avlagringar är de vanligaste bovarna – lär dig förebygga kostsamma avloppsstopp.
Media contacts
Joose Pinomaa
CEO
+358 40 196 6396
[email protected]
FI, ENG
Tommy Ekhorn
Operations Manager Sweden
+46 73 42 25 398
[email protected]
SWE, ENG
Jens Haug
Team leader Norway
+47 455 00 977
[email protected]
NO, ENG
Image gallery
Click on the image to see the full picture and download it.
How Our Service Works
24 Center is a building services emergency response center that dispatches help to your location as quickly as possible. We are committed to resolving building services issues rapidly and reliably — anytime, anywhere. One call is all it takes.
The most innovative and unique service concept in the industry prevents the escalation of damage over the phone and dispatches the fastest technician to the scene. 24 Center is the customer's direct contract partner and the work is carried out by a 24 Centering partner in the area.
At 24 centers, we always know which professional can be on site the fastest. Generally, on-call technicians are at home and wake up sleepy to your calls or, in the worst case, they don't answer at all. Our emergency center principle means that you only need to contact us once, and we'll take care of everything you need on your behalf.
24 Centers customer service is on site every day of the year and will answer your call quickly. Be prepared to to provide a precise description of your needs as well as your contact information. After the needs assessment, we provide our clear pricing. Once you have accepted our offer, we will accept your order and you have a professional often on site already within 15 minutes.
We offer a full satisfaction guarantee for the work and are always on the customer's side in case of complaints.
You are always served by a local professional!
Hjälp med alla fastighetstekniska behov
Get in touch
You can contact us by phone, email or the contact form on our website.
Receipt of order
We will reply to your message immediately. We will carry out a needs assessment, register your contact details in our system and ask you to accept the pricing.
Treatment of the mission
We use our system to check the availability of local professionals. You will receive a text message from our partner when it has received the assignment.
Performance of the mission
Our partners will contact you immediately to agree on the work and other practical details and the schedule. Our partners manage the work and serve you from start to finish.
Invoicing
We will send you an invoice within 10 days of completion of the work. The invoice has a payment term of 7 days. You can pay by your chosen payment method (bank transfer, credit card payment, mobile payment).
Service development
After the order, we send a customer feedback survey to improve our operations. Every month we draw a SuperGift card of 500 SEK to one of the respondents of the survey.
Send a complaint
Unfortunately, we cannot always serve you as we wish. Please share your experience with us through the feedback form or by email to [email protected] / [email protected]. We will process your complaint as soon as possible to correct our mistake.
Best customer service
After processing your complaint, we will send you a customer feedback survey to ensure the best possible customer experience. We develop our operations based on your feedback.
Contact us!
We will contact you as soon as possible.
Frequently asked questions about 24 Center
Hos 24 Center får du alltid kvalificerade, lokala montörer inom VVS-, el-, lås-, glas-, kyl- och avloppstjänster – Här får du snabbt en montör för både planerade installationer och akuta behov. Tack vare vårt rikstäckande nätverk av installatörer kan vi hjälpa dig i hela Sverige, oavsett situation. Ring eller gör en beställning online – så är ditt problem redan nästan löst.
24 Center Sverige AB är verksamt i hela Sverige. Alla våra montörer är lokala och håller hög kvalitet. Vårt huvudkontor ligger i Knivsta på adressen Forsbyvägen 6. Utöver Sverige är 24 Center verksamt även i Finland och Norge.
24 Center ansvarar för hela arbetet från början till slut – vi är ingen traditionell förmedlingstjänst. Arbetet utförs alltid av våra lokala och kvalitetssäkrade samarbetspartners.
Most repair, maintenance and installation work in a home or condominium, you must own and live in the home during the period that the work is performed to get the ROT-deduction. 24 Center helps to apply for rotavdrag deduction and customer service helps you with questions regarding rotavdrag deduction.
Up to 50% of the cost of the work (12.5.-31.12.2025). We will help you apply for the root deduction if you are eligible for the root deduction.
Typical losses covered by home insurance are water damage caused by broken pipes or equipment connected to them, and fire, smoke and soot damage. The amount of compensation for water damage is affected by the age of the broken device or pipe.
Call anyway. 24 Centers customer service wants to help customers in all emergencies. The call is free of charge and many things can be solved at home with the help of tips based on the experience of the customer service.
24 Center also services less urgent orders. Jobs ordered at least three working days in advance also have a cheaper hourly rate. You can place the order yourself as an online order on our website at https://24center.se/online-bestallning/